The library is addressing issues with the AMH unit's alert system and has submitted signage requests. A move to a fine-free model is linked to concerns about AMH unit usage.
At a glance
Rising — being discussed more frequently. 1 mention in the last 30 days, 1 the 60 before, 1 the 90 before that.
Potential for increased staffing costs if manual sorting becomes necessary.
Library staff and patrons who rely on efficient automated returns.
Library staff, who may have to take on extra manual work if the machines stay broken.
The library's automated book return system keeps breaking because of how it's being used. The board is looking for ways to fix this so staff don't have to spend hours manually sorting books.
The library is working to fix signage and technical issues with the Automated Materials Handling unit. These machines help process returned books, and the library is also looking into moving to a fine-free system.
The board is reviewing the library's overdue fines policy and the functionality of AMH units, with signage being prepared. This aims to improve operational efficiency and patron compliance.
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